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FAQ Services

FAQ services are group in four focus areas:

Marketing support services we provide to end users  (companies and organizations)

  • Content management websites, business directories, online forms, forums, blogs, surveys etc
  • Email
  • Search Engine Optimisation (SEO)
  • Newsletters & SMS campaigns
  • Social Media Marketing
  • Online Monitoring

 

Marketer support services we provide as a "virtual web department" to marketers in support of their clients, offer new services and generate new income streams.

  • Look at client web requirements, suggest options and prepare quotes to supply the service.
  • Hosting & backup of client websites.
  • Email Support (transfer of mail accounts, setup & remote client mail support)
  • Evaluate clients websites, brief marketer on issues and make suggestions on how to improve SEO and suggests steps ( and costs) to improve and maintain client's SEO.
  • Manage subscription services and sending of client newsletters & SMS campaigns
  • Assist with Social Media Marketing, publishing  & reporting tools.
  • Provide an online monitoring service to help measure the exposure offered to clients.

Development Support Services we provide to developers and agencies.

  • Business Mapping and Mind Mapping of new requirements.
  • Writing of User Requirement Specifications.
  • Assisting in the writing of System Specification documentation.
  • End user testing ( Web & Apps)
  • Project management of web and mobile projects.

Systems Management Consulting we provide to end users  (companies and organizations)

  • Analysis of client needs and planning of IT infrastructure ( computers, servers, network and wifi, CCTV systems and telephone systems)
  • Project management of hardware installations and maintenance

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